Goldex Casino Support Contacts for Australian Players
At Goldex Casino, we understand how important it is for players to have access to reliable support when needed. Whether you’re facing a technical issue, have a question about your account, or need help with a transaction, we offer a range of contact methods tailored for our Australian players. Our goal is to ensure your experience is as smooth and enjoyable as possible, and we’re here to assist you whenever you need us.
Contacting Goldex Casino Support: Available Methods
We’ve made it easy for you to get in touch with us through various channels. Below, you’ll find the different ways you can contact our support team for assistance, along with the details you’ll need for each method.
Phone Support
For those who prefer to speak with someone directly, our phone support is available during business hours. Our friendly team is ready to assist you with any issues or questions you may have.
Phone Number:
+61731738017 (Australian toll-free)
Available: 9:00 AM to 9:00 PM (AEST), Monday to Friday.
Email Support
For written inquiries, our email support allows you to send detailed questions and receive thorough responses. Whether you have concerns about your account, need help with a game, or want clarification on a transaction, we’re happy to assist via email.
Email Address:
[email protected]
We typically respond to emails within 24 hours, though many inquiries are addressed much faster.
Live Chat Support
For instant support, our live chat feature is available directly on the website. This is the quickest way to get assistance with any questions or problems you may encounter while playing. Whether you’re dealing with a technical issue or need help navigating the site, our live chat agents are here to provide fast and effective solutions.
- Click the Live Chat button in the bottom-right corner of the page.
- Our support team will assist you right away.
Live chat is available from 9:00 AM to 9:00 PM (AEST), seven days a week. If you reach out outside of these hours, you can leave a message, and we’ll get back to you as soon as possible.
Common Issues Handled by Support
At Goldex, our support team is equipped to handle a wide range of issues. Some of the common problems we assist players with include:
- Account verification and security checks
- Password resets and login problems
- Bonus claims and understanding terms and conditions
- Deposit and withdrawal issues
- Technical issues with games or the website
- General queries about promotions and events
- Responsible gambling inquiries and support
No matter the issue, our team is here to ensure you have the help you need to resolve any problems promp
Feedback Form on the Website
Your feedback is important to us, and we’ve made it easy for you to share your thoughts, suggestions, or concerns through our website’s feedback form. While not every query can be resolved immediately through this form, we make it a priority to respond within one business day.
Summary of Contact Details:
Physical Address: 325 Hector St, Bass Hill NSW 2197, Australia
Phone Support: +61731738017 (Australian toll-free)
Email Support: [email protected]
Live Chat: Available on the website (9:00 AM – 9:00 PM AEST, 7 days a week)